Metartec provides a range of products and services to the energy sector, with particular emphasis on ensuring the availability of mains power through the supply and maintenance of uninterruptible power supplies and related equipment. The system embraces the entire operation of the multi-site international business, from initial customer contact, through the creation of quotations and internal orders for production, the organisation and scheduling of work for field engineers, and the reporting back of service equipment records to customer. This 100% online work flow based system provides significantly improved efficiency, expedites the entire process, aids management control, and delivers on-demand up to date online management reporting. With the software and data held on data centre based web servers, the authorised users and customers alike can access the system from anywhere and at any time.